Student Support Administrator (Student Funding and Advice)

The University of Westminster is seeking a Student Support Administrator to join the Student Funding and Advice team. This role provides essential administrative support to students in relation to funding, financial advice, and related student services.

The post holder will be responsible for delivering high-quality administrative support within the Student Funding and Advice service, assisting students with queries related to student finance, bursaries, scholarships, hardship funds, and other financial support mechanisms. The role involves handling correspondence, maintaining accurate records, and ensuring students receive timely and accurate information.

Key responsibilities include processing applications for financial support, liaising with internal and external stakeholders, managing databases and case management systems, and contributing to the continuous improvement of service delivery. The post holder will also support outreach and communications activities to raise awareness of available funding and advice services.

Candidates should have experience in an administrative role, ideally within a higher education or public sector environment. Strong communication skills, attention to detail, and the ability to manage a varied workload are essential. Experience working with student finance systems or providing advice and guidance to students would be advantageous.

The University of Westminster offers a supportive and inclusive working environment with a range of staff benefits.