Student Living Engagement Manager (Internal only)

The Student Living Team is dedicated to creating a positive, supportive, and enriching living experience for students throughout their time at the University. Bringing together Accommodation Services, the Residential Experience Team, the Community Engagement Team, and Childcare Services, we provide a wide range of services that support students, families, and those in the wider university community. From helping students find and manage their accommodation, to delivering events, wellbeing support, community-building initiatives, and high-quality childcare provision, our teams work collaboratively to create safe, inclusive, and vibrant environments where students can live, learn, and thrive. Through excellent customer service, innovation, and a commitment to enhancing the student experience, we play a key role in supporting student success and belonging.

We are looking for an experienced and customer focused manager to provide strategic and operational management across a range of cross-cutting Student Living functions, ensuring that services are coordinated, insight-led, student-focused and aligned with the University's strategic priorities.

The successful candidate will lead the development and coordination of a comprehensive student residential communications approach across the student community ensuring communications reflect the diverse needs of the residential student population. You will also lead and manage the social media and front facing student communication platforms and will be responsible for website development and updates.

As a key part of the Management team, you will lead the strategic coordination of Student Living marketing activity supporting key University recruitment and student experience events and will line manage Student Engagement Officers and Student Content Creators on projects, overseeing Student Living involvement in Open Days and other University events as and when required.

Candidates should be educated to degree level or equivalent or have proven relevant experience within a similar role. You should also have proven experience of managing complex student-facing or customer-facing services and have experience of managing marketing activities in a similar commercial environment.

Hours of work are full time (36.25 hours per week) working 5 days out of 7 to be arranged. Requests for secondment from internal candidates may be considered on the basis that prior agreement has been sought from both your current line manager and the manager of your substantive post, if you are already undertaking a secondment role.

The University of Nottingham offers competitive employment packages including leading fitness and health facilities, staff discounts and travel schemes, and an excellent holiday allowance of 30 days per year, plus additional university closure days and bank holidays.