Student Administration Officer (Tuition Fee Billing and LLE Funding)

The Directorate of Student Administration is responsible for delivering the core administrative functions to support the student lifecycle and is part of the wider Student Journey Division which is focused on delivering an excellent student and staff experience.

Reporting to the Student Administration Manager (Tuition Fee Billing and Funding), the Student Administration Officer (Tuition Fee Billing and LLE Funding) provides administrative support for the range of activities involved in supporting Tuition Fee Billing and Student Loan Company processes, including processes to support Lifelong Learning Entitlement (LLE).

Key responsibilities include:
- Running the University Tuition Fee Billing processes
- Supporting the maintenance of the SLC Course Management Service (CMS) database, including preparations for the Lifelong Learning Entitlement (LLE)
- Acting as a point of contact for student and staff enquiries

The Tuition Fee Billing and LLE Funding Officer works closely with colleagues across the University to foster a relationship of knowledge, trust and understanding between service areas and work collaboratively to improve the services in support of all students and staff at the University.

This is an exciting time to join the Directorate as we undertake a major project to replace our Student Record System and transform our operating model for Student Study Services. This project is central to our commitment to delivering a modern, efficient, and student-focused experience.

Candidates should have excellent IT skills, an ability to manage a number of tasks at the same time, excellent attention to detail, and can demonstrate enthusiasm and commitment to working in Higher Education Administration. Candidates should be dedicated to providing outstanding support to students and staff and have an ability to work in a busy and pressurised environment.

Benefits include:
- Generous annual leave entitlement
- Training and Development opportunities
- Pension Scheme with generous employer contribution
- Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing
- Free parking

The post is based in Egham, Surrey, situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.