Student Administration Manager (Tuition Fee Billing and Funding)

The Directorate of Student Administration is responsible for delivering the core administrative functions to support the student lifecycle and is part of the wider Student Journey Division which is focused on delivering an excellent student and staff experience.

Reporting to the Enrolment and Records Senior Manager, the Tuition Fee Billing and Funding Manager is responsible for the management of the University tuition fee billing processes including:

- Managing the University Tuition Fee Billing processes
- Managing Bursary identification and allocation
- Managing the maintenance of the SLC Course Management Service (CMS) database, ensuring institutional processes align with statutory frameworks, including preparations for the Lifelong Learning Entitlement (LLE)

The Tuition Fee Billing and Funding Manager works closely with colleagues across the University to foster a relationship of knowledge, trust and understanding between service areas and work collaboratively to improve the services in support of all students and staff at the University.

This is an exciting time to join the Directorate as we undertake a major project to replace our Student Record System and transform our operating model for Student Study Services. This project is central to our commitment to delivering a modern, efficient, and student-focused experience.

We are looking for an experienced Higher Education professional with knowledge of the student life cycle with specialist SFE and SLC funding knowledge, including knowledge of the Lifelong Learning Entitlement (LLE). Candidates should be dedicated to providing outstanding support to students and staff and have an ability to work in a busy and pressurised environment.

In return we offer a highly competitive rewards and benefits package including:

- Generous annual leave entitlement
- Training and Development opportunities
- Pension Scheme with generous employer contribution
- Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing
- Free parking

The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.