Programme Coordinator (Masters)

The post will be based at The Shard, which is at the heart of the London Bridge Quarter neighbourhood, one of London's most vibrant districts. The successful candidate will be required to travel occasionally to the University in the Midlands. The successful candidate will also be required to work evenings based on shifts, including weekends, to meet customer needs.

In this busy and varied role, you will be responsible for providing high quality administrative support for courses and processes within our Masters/Doctorate portfolio. This will involve acting as the first point of contact for a range of enquirers and maintaining accurate records throughout the student life cycle (i.e. from pre-arrival to graduation). You may also assist with supporting of internal and student events, such as recruitment and graduation events. As part of a large team of skilled administrators, this is your opportunity to really get involved with the daily running of our Masters/Doctorate portfolio.

We are seeking to appoint an enthusiastic, self-motivated, and customer-focused individual to assist in the effective administration and delivery of our London based Masters/Doctorate programmes.

The ideal candidate will have experience of delivering excellent customer service preferably in a HEI environment through effective team working and be able to demonstrate the ability to work effectively in a matrix organisational context. Evidence of highly well-developed administration skills preferably in an HE environment and a high level of IT literacy will be required, as will the ability to work with a high degree of accuracy and with particular attention to detail. You will be at ease working in a changing environment, being able to demonstrate flexibility to be involved in a number of operational support activities at a time of changing landscape in HE provision.

Warwick Business School (WBS) is the UK's top provider of finance and business research and education with a mission to establish itself as the leading university-based business school in Europe. In October 2014, WBS opened a London base at The Shard – one of London's most iconic buildings. We were the first UK business school to achieve triple accreditation (EQUIS, AMBA, AACSB).

Benefits include an attractive pension scheme, a generous holiday allowance plus Christmas closure, excellent learning and development opportunities, and savings on a wide range of products and services. A generous maternity/paternity/adoption/parental leave policy and onsite childcare facilities are offered. Access to flexible working is available. The University is a Living Wage employer.

Note: This role is not eligible for sponsorship for a Skilled Worker visa.