Food & Beverage Assistant (Full Time)

The University Hospitality Department provides catering to students, staff and external customers throughout the academic year and during the summer months. There are numerous outlets run by the Hospitality Department offering a range of dining and beverage options.

The West Hospitality team has two vacancies for Food & Beverage Assistants within our catering operation. In this role, you will help ensure the smooth day-to-day running of the catering operation and deliver a consistently high standard of customer service. Key duties include taking customer orders, serving food and drink, operating tills, stocking food stations, and assisting with cleaning and clearing tables and catering areas.

The role includes early morning, evening and weekend working on a 5 out of 7 days per week contract (36.5 hours per week). The weekly shift pattern consists of straight shifts only, no split shifts. Training and uniforms are provided, and there are opportunities for development and progression within the department.

About you:
- Strong customer service skills in a customer-focused environment.
- A professional, calm and organised approach during busy periods.
- The ability to work well as part of a team.
- Reliability, flexibility and adaptability.
- Availability for daytime shifts, particularly weekday lunchtimes.
- Previous hospitality experience is desirable.

This role is eligible for the Campus Services New Starter Bonus (£1,000), payable the month after successfully passing your six-month probation. This role is also eligible for the Campus Services Refer a Friend bonus.

Benefits include:
- Generous annual leave allowance with an additional 5 discretionary days.
- Generous employer contributory pension schemes.
- Cycle to work scheme.
- Electric vehicle salary sacrifice scheme.
- Staff discount at Team Bath gym.
- Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships and LinkedIn Learning.
- Local discounts, including free entry to the Holburne Museum in Bath.
- A family-friendly workplace.
- Relocation allowance.
- Visa reimbursement and interest-free loan to help with the cost of some immigration expenses.
- Employee assistance services through Health Assured, including access to the Wisdom app.

The University is committed to creating a health-supporting working environment and offers staff support groups and networks, a network of Staff Wellbeing Champions, and a suite of tools and frameworks to enable staff to thrive.