Food and Beverage Assistant

Love great food and enjoy delivering exceptional service? Join us as a Food & Beverage Assistant and become a member of a team that makes every customer experience unforgettable!

In this role, you'll ensure the smooth day-to-day running of our catering operations and provide outstanding service at all times.

What you'll do:

- Take customer orders and serve food and drinks with a smile
- Operate tills and handle transactions accurately
- Keep food stations stocked and ready for service
- Assist with cleaning, clearing tables, and maintaining catering areas
- Learn barista skills with full coffee machine training provided

This role is primarily Monday to Friday, with early mornings and late evenings included. Occasional weekend shifts will be required during busy University events such as Open Days.

About you:

You will deliver exceptional customer service in a fast-paced, customer-focused environment. You will use previous hospitality experience to provide a high standard of service. You will work effectively as part of a team and remain calm, professional and solutions-focused under pressure. You will take initiative during quieter periods by identifying tasks that keep the operation running smoothly. You will ensure everything is fully prepared for the next service.

We provide full training and a uniform, opportunities for development and career progression, and a supportive team environment where your contribution matters.

This role is offered on a full-time, permanent basis, 36.5 hours per week.

Benefits include:

- Campus Services New Starter bonus (£1,000), payable the month after successfully passing your six months' probation
- Campus Services Refer a Friend bonus
- Generous annual leave allowance with an additional 5 discretionary days
- Generous employer contributory pension schemes
- Cycle to work scheme
- Electric vehicle salary sacrifice scheme
- Staff discount at Team Bath gym
- Discounted postgraduate tuition and language courses
- LinkedIn Learning and apprenticeship opportunities
- Local discounts including free entry to the Holburne Museum in Bath
- Relocation allowance
- Visa reimbursement and interest-free loan to help with the cost of some immigration expenses
- Employee assistance services through Health Assured, including access to the Wisdom app
- A family-friendly workplace

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We are a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader, and an autism friendly university.