Course Administrator - Internal Only

Do you thrive in a busy environment, enjoy staying organised, and take pride in delivering excellent support? If so, this could be the perfect role for you.

As a Course Administrator on a fixed term 12 month contract, you'll be at the heart of our academic community, supporting both staff and students across a range of activities. Working closely with the Academic Administration Manager and Senior Course Administrators, you'll use your strong administrative, organisational and communication skills to manage priorities, coordinate essential processes, and help ensure an excellent student experience.

This includes handling enquiries received through different routes, providing information and advice on University-wide services, policies and procedures, and administrative support for course teams. You will also provide a friendly and efficient reception service for students, staff, visitors, and other external stakeholders, within agreed customer service levels and standards.

To be successful in this role you should have:

- Experience of delivering a broad range of customer-focused enquiry and support services.
- Experience of carrying out a range of organisational and administrative duties.
- The ability to produce written communications clearly and concisely.
- Work proactively to ensure effective service delivery.
- The ability to use Microsoft Office computer programs to a high standard.

The role is based on our Falmer Campus but there are opportunities for some remote working too.

This post is full-time (37 hours), however we welcome applications from candidates seeking to job share, and is offered on a 12 month fixed term contract.