Account Executive

ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. Recognised as University of the Year in 2023, ARU holds a Gold Award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). ARU's research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK's Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK's leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.

This crucial role requires a motivated team player who is eager to learn, and to contribute to the growth of ARU's workforce skills provision. You will be joining Degrees at Work's Business Development team, who are responsible for the promotion, engagement, and recruitment to a range of ARU's distance and work-based learning courses, including higher and degree apprenticeships, providing an excellent opportunity to learn and develop your skills and career within a well-regarded and experienced team.

Supporting the sales activity for a range of apprenticeships, CPD and online programmes you will be responsible for identifying new opportunities and leads within defined sectors and supporting the development of a pipeline of potential business from a range of employers. You will manage and triage timely responses to inbound apprenticeship inquiries, both verbally and by email. This will entail the provision of up-to-date information about courses and the funding rules to applicants and employers, ensuring promotional materials are up to date, and guiding individuals in their navigation of the admissions and onboarding process.

We welcome applications from individuals with a degree, or equivalent professional qualification, or from those who have experience in a customer-facing business environment and a willingness to study for a degree. Sales experience is desirable, but a go-getting attitude, commitment to customer service, highly organised and with excellent communications skills, are all vital attributes to be successful in this role. You will be enthusiastic and resourceful with a strong work and team ethic, capable of managing your own workload with some supervision. You will have excellent verbal and written communication skills, responding to inquiries following our customer service protocols and response KPIs. You will be proficient in MS Office tools including Word, Excel, PowerPoint, and Teams, and be confident using a range of social media tools to promote our work-based and online training activities. An interest in developing an in-depth knowledge in business engagement and funding mechanisms is essential.

You should be prepared to travel to customer locations within and outside of ARU's core region, and to all campus locations (Cambridge, Peterborough and Chelmsford). Some out of hours working (occasional evenings and weekends) may be required from time to time to support with recruitment events.

We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package.

We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. We value diversity at ARU and welcome applications from all sections of the community. Committed to being inclusive and open to discuss flexible working.